Tuesday, May 10, 2005

The Most Beautiful Benz Is The One That Saves Your Life...




Imagine that you are loyal to a car company with every purchase you have made for the past decade...then imagine that one of those cars saves the life of one of your loved ones.

There is not a single year of my life that has not been spent as a resident of Orange County, and as such, when I say that this winter’s rainy season was the worst I’d ever seen, even beating out 1993, which seemed impossible, I know what I’m talking about.

The worst day this winter for us came on December 28, 2004 when I was awoken by a call from my wonderful girlfriend of 7 years, Teresa, while on her way to work, telling me that she had been involved in a car accident.

If you’ve ever received one of those "accident" calls, you know the feelings I was experiencing at the time.

That morning, as I was driving down the 73 to get to where Teresa was, I was driving through, literally, one of the worst rain storms I have ever seen in my life.

Now, I figured that if Teresa had been able to call me to tell me she’d been in an accident, that was the most promising sign that she was, in fact, all right. The fact that she had been able to tell me that she had not hit any other cars and describe what had happened as she slid off the road was also reassuring, but I must admit that as I arrived to where the car had slid off the road, literally bent the guard rail into a "U" and was sitting in six-inch deep mud, I became very worried.

Then, when I saw the car, I became even more worried...but, as I got to Teresa, she looked a little shaken up, but seemed totally fine. The OC Fire Authority was there and I can’t thank them enough for the job they did caring for Teresa that morning.

Teresa was taken by ambulance to Hoag and was given a clean bill of health. Though she had a bit of soreness in her neck for a couple days, otherwise, Teresa came out of the accident completely unharmed.

That morning, Teresa’s 1998 Mercedes-Benz C230 did exactly what we had bought it to do...save her life.

When something in the road blew out the car’s right front tire and the mass of water in the road from the downpour sent the car veering off the road uncontrollably, it wasn’t the "luxury" part of the car that saved Teresa that morning, it was the century of unparalleled safety engineering.

Later in the morning, when we went to the towing yard to get Teresa’s things out of the car, the workers there commented about how they hoped whoever was driving the car, described by them as in the worst condition of any car they’d seen in a long while, was making it through okay, and I amazed them by telling them that she was right there, walking next to me.

A Mercedes-Benz looks beautiful sitting, shiny and new on the car lot and looks and feels beautiful as it performs out on the road, but you’ll come to find that the most beautiful Mercedes-Benz that you will ever see is the one that saves your life.

Wednesday, April 20, 2005

A U.S. Tax Timeline...


1913 - The 16th Amendment authorizes income taxes. Congress taxes income over $3,000.

1918 - During World War I, Congress institutes progressive tax rates with a top bracket of 77%.

1919 - Prohibition begins. The commissioner of Internal Revenue must enforce it.

1931 - Gangster and bootlegger Al Capone is convicted of tax evasion.

1933 - Prohibition is repealed.

1942 - The Revenue Act raises tax rates but allows deductions for medical and investment expenses. President Franklin D. Roosevelt says, "In time of this grave national danger, when all excess income should go to win the war, no American citizen ought to have a net income, after he has paid his taxes, of more than $25,000 a year."

1943 - Payroll withholding is introduced.

1944 - Congress creates the standard deduction.

1954 - April 15 replaces March 15 as the deadline for filing income taxes.

1974 - The Employee Retirement and Income Security Act gives the IRS regulatory responsibility for employee benefit plans.

1981 - Congress enacts a $750 billion tax cut, the largest in U.S. history. 401(k)s are introduced. IRAs become widely available to Americans.

1982 - Deficits soar and tax cuts are repealed.

1984 - Deficits still soar and more tax cuts are repealed.

1988 - George H.W. Bush says, "Read my lips; no new taxes."

1990 - Taxes rise for the wealthy. Observers later suggest that this hike will cost George H.W. Bush the 1992 election.

1993 - President Bill Clinton signs into law a $496 billion tax hike.

1997 - President Bill Clinton cuts capital-gains rates and introduces the $500 child credit.

2001 - President George W. Bush cuts taxes and the IRS mails outs "advance refunds."

2003 - A 10-year $350 billion tax cut temporarily reduces dividend, gain and estate taxes.

Tuesday, April 19, 2005

When It's 2010, 2015, & 2050...

When it’s 2010, the average life expectancy of men turning 65 will be 81.4 years, while women turning 65 in 2010 will live to 84.1 years.

Mean household income, which is $92,553 today, will get up to $113,361 in 2010 and $133,831 in 2015.

Americans’ taxable payroll which is at $4.7 trillion today will go up to $5.4 trillion in 2010 and $6.1 trillion in 2015.

The U.S. GDP which is at $12.1 trillion today will shoot up to $13.9 trillion in 2010 and $15.7 trillion in 2015.

Today, Social Security revenue is 12.73 cents per $1 of taxable payroll with 11.05 cents of revenue being paid out and 1.68 cents of revenue being put into the surplus fund. In 2010, Social Security revenue will go up to 12.83 cents per $1 of taxable payroll with 11.34 cents being paid out and only 1.49 cents being put away. By 2015, Social Security revenue will reach 12.95 cents per $1 of taxable income with 12.26 being paid out and only 0.69 cents being put away.

Today, U.S. unemployment is at 5.25% and is expected to go down to 5.21% in 2010 and 5.20% in 2015.

The U.S. population, at 288 million people today, will go up to 309 million in 2010, 323 million in 2015, and reach 421 million in 2050.

Within the U.S. population, people over the age of 65 make up 12.4% today, will make up 13.0% in 2010, make up 14.5% in 2015 and make up 20.7% in 2050.

So what else is in store for 2050?

According to Elizabeth Gardner from Financial Planning Magazine:
  • There will be "solar" paint with embedded semiconductor particles that can power the electronic devices that are painted with it
  • Wearable electronic devices will run on power generated by the wearer’s skin (a process patented by Microsoft in 2004 that will help the company reach $1.4 trillion in market value by 2050)
  • People of two or more races will be so common in the U.S. that the Census Bureau will consider dropping the "race" question from the census (the CB will actually drop the question sometime after 2100)
  • Printable transistors will be woven into clothing so that people can sell commercial time on their clothing to advertisers
  • Distance learning will replace institutions of learning like Harvard for the most part (where annual tuition will be $320,000 in 2050) and individual instructors who teach students all over the world remotely will become the new icons of learning
  • California will be forced to institute once again an English-only policy for official city and state signage as ethnically-centered populations have resulted in entire cities having official signs in only that city’s most popular language
  • Human tissue, bones and organs will be custom-made using devices that build three-dimensional structures of living cells, revolutionizing prosthetics and the plastic and restorative surgery industries
  • The penny will finally be officially eliminated by congress, but other cash and coin in the U.S. will still be around for private, in-person transactions, while a new form of currency that is worldly universal for use over the Internet and electronic shopping methods will have been popularized and replace the U.S. dollar as the defacto standard for the world’s currency
  • Land-fill mining companies will be becoming popular, mining old landfills for metals, minerals and other materials whose natural resources have been exhausted
  • The youngest baby boomer will be 86, the oldest 104
  • Books will be a retro luxury much like vinyl records are today with some pretty common books by today’s standards being displayed in museums while book-binding will become a well-to-do hobby like home wine-making or beer-brewing is today
  • To deal with seething social unrest caused by an excess of single men, China will offer attractive financial packages to Chinese girls adopted buy U.S. families to get them to come back to China
  • There are 800 million cars on the world’s roads today, but there will be 3.25 billion by 2050

Thursday, February 24, 2005

Time To Start Checking Your Credit Reports

As of December 1, 2004, California residents are entitled to view their credit report from each of the 3 big credit bureaus, free of charge, once every 12 months.

I recommend that you get one of the three reports every four months so that over the course of the year, you see all three reports, but are monitoring your information once every four months.

You can begin the process at www.annualcreditreport.com.

Be fair-warned, though, while the reports are free, you’ll have to pay about $6 to actually see your credit score.

The good news is, though, you can dispute the inaccuracies that you find right then and there online.

Be sure to call your creditor yourself to dispute as well...don’t rely on the credit reporting bureau to do it all on their own.

Tuesday, February 8, 2005

Truth About Credit Cards: So, In Conclusion...

So, as we sum up this look at the credit card industry, what have we learned?

There are no laws in existence today that limit how high your credit card interest rate can go. There are no laws in existence that limit the number of fees that the credit card companies can charge you, nor the dollar amount of those fees. Even though you can avoid fees by paying your credit card bill on time, all the credit card company needs to do to raise your rate is declare that you are in Universal Default and once that happens, they can amend their agreement with you however they wish.

If you feel that you are being ripped off, the only place you can turn to is an inept federal agency that isn’t going to do anything. We have learned, that in essence, the credit card companies can do whatever they want, when they want, and there is nothing that consumers can do about it.

So, why then, do millions of Americans keep running up credit card debt? Why do we all refuse to learn the knowledge that we need in order to make the right financial decisions when it comes to credit, especially these evil monsters known as credit cards?

It is because it is so easy. A piece of plastic you carry around with you that allows you to buy things that you don’t have the money to buy. It is instant gratification without any concern for the long-term effects of that instant gratification. If that does not define humanity, then I do not know what does.

There is an industry in this country that has perfected its methodology of legally extorting more and more money from the consumer over the course of the past 40 years that is working against us and we refuse to even be bothered with such chores as reading a credit card agreement from start to finish.

We all know smoking is bad for us, but there are still smokers out there. We all know that credit card debt is bad for us, but 90 million of us are Revolvers. 90 million of us at one point had $0 in credit card debt and knew long before we charged dollar one that credit card debt was a bad idea and was going to cost us in some cases over 100% more than the actual purchase price of whatever it was that we could not live without, yet we still handed that piece of plastic over to the cashier.

They get us with late payment fees, over-limit fees, minimum payment fees, cash advance fees and interest rates that are completely ridiculous, especially when compared to deposit interest rates, yet we keep begging for more.

7 million bankrupt families worth of it over the past 5 years alone.

If you owned a 1979 Honda and a 2005 Ferrari and I bought the Honda from you for $300, then came back after the fact and told you I thought I paid $300 for the Ferrari then took you to court, we all know I’d be laughed out of there by the judge.

Yet, we “sign” open-ended credit card loan agreements that allow the credit card companies to change the deal after the fact however and whenever they want, and we keep screaming for more.

Everyone is up in arms about those damned evil cigarette companies that knowingly sold us poison for years, but how many of us are calling our government representatives about the credit card companies and the lack of laws and regulations that govern what they do to us?

How can a FICO score determine the home we get, the car we are able to drive, the very interest rates on everything that we borrow, yet be something that is a complete and total mystery to us?

How can we be surprised that a multi-billion-dollar-a-year industry has no concern for us on an individual level and be surprised when after making ten years worth of on-time payments, turn around and raise our interest rate and penalize us after just one late payment?

Whether we learned that fire could burn because our parents told us, or we found out the hard way, we only had to learn once that fire could burn and you can bet that we stay the hell away from it.

Why, if we all know that credit cards burn, do we all keep touching the flame? 

Let me close with some final words...a quote from my Bank of America credit card agreement:

“If at any time during any rolling consecutive twelve billing cycle period you fail to make two Minimum Payments on a timely basis or exceed your Credit Limit twice, we may elect to increase your Purchase, Cash Advance and/or Balance Transfer APRs to the Penalty APRs.”

For my purchases on that particular card, that means going from an interest rate of 13.24% to 29.24%.

And that, is why the credit card companies love Revolvers so much...

Monday, February 7, 2005

Truth About Credit Cards: Universal Default

Universal Default. Sounds scary, doesn’t it? Well, it is.

When you apply for a loan for a car or a home, there is an agreement between you and the bank over the interest rate. In some cases, the rate is fixed for the life of the loan and in other cases, the interest rate may fluctuate as the prime interest rate fluctuates.

Either way, you do know what your interest rate is and there is an agreement between you and the bank that spells out what it is and how it is figured. Not with credit cards, though.

You may even have a fixed rate credit card, but even the interest rate on that card can change. A credit card is a short term loan, designed to be paid off each and every month. A credit card limit and a credit card interest rate are assigned to you based on what your credit score is at the time that you apply, just like with any other loan.

The difference between a credit card loan and other types of loans is that a credit card company views their terms with you as short terms and can re-evaluate you each and every month if they wish.

How do they re-evaluate you? They run your credit and look at what your score is doing. Say you applied for a card and had a 750 credit score and landed a 12.9% fixed rate. Pay your payments on time and in full and keep your credit score at 750, and there is no problem, but if your score goes down, you have made a change in the terms and the credit card company can raise your rate based on that.

Also, if they give you credit based on a good payment history and find that a year later, even though you have been paying them on time, you have been making late payments elsewhere, they can find that you no longer have a good payment history and raise your rates.

This change in your credit score and payment history is the concept called, Universal Default. You have not made a late payment on your credit card, but a late payment on anything anywhere else, or a drop in your credit score can put you in Universal Default.

All credit card agreements site Universal Default as a justified reason for raising your interest rate, even on a fixed rate credit card. All they have to do is give you 15 days notice before they change your rate and they can raise your rate to whatever they want.

Friday, February 4, 2005

Truth About Credit Cards: Watch Your Due Dates

So, they can do whatever they want to? Why yes, they can. Take a look at your due dates.

You might find that some of your cards have due dates that change each month.

There is not a wide fluctuation, like say from the 3rd to the 23rd, but it may move a day or two here and there.

So, what this allows the credit card companies to do is put your due date on a Sunday or a holiday here and there in the hopes that you might get a little too busy and forget to make your payment on time.

It might sound a little trivial, but they make millions in extra revenue each year by doing this and it is all perfectly legal...

Thursday, February 3, 2005

Truth About Credit Cards: No Laws On Fees, Either

Just like there once was a limit to how much the banks could charge in interest on credit card loans, there once was a limit to the fees that they could charge you as well.

Then, a court decision, Smiley vs. CitiBank went in CitiBank’s favor and it removed all of the limits on fees.

Back in the 1970s and 1980s, a late payment fee was usually around $5 and all that happened when you reached your limit was that your card stopped working.

Today, the high late payment fees hover around $39 per occurrence and are expected to creep up to $49 pretty soon. Today, your card still works past the limit for a little bit so that when your statement cycles, you can be charged an over-limit charge.

All fees and charges go on your balance and can result in even more fees and charges. All of this is perfectly legal because thanks to Smiley vs. CitiBank, there are no limits to fees and the number of fees you can be charged.

Today, compared to twenty years ago, fee income for credit card companies has more than doubled. This is where the credit card companies really make their money today.

Thanks to Smiley vs. CitiBank, there have been no aspects of the credit card loan interest and fee rates that have been regulated by law since 1986.

This means that these credit card companies can charge us whatever they want to, when they want to and it is all nice and legal...

Wednesday, February 2, 2005

Truth About Credit Cards: Minimum Payment Scam

Now, let’s talk about minimum payments. Back in the 1970s when banks wanted you to pay your credit card balances down to get their money back because they really didn’t make that much from the capped interest rates, it was actually the norm for the bank to expect you to pay - on average - 5% of your total balance due as your monthly payment.

This average of a 5% minimum payment each month was the norm for many years, that was until the credit card companies turned to a man named Andrew Kahr, who today very rarely grants interviews, and will only do interviews if reporters promise not to reveal what part of the country he lives in and who his clients are and were.

As the big banks were turning into credit card companies because those pesky credit card interest rate caps were gone, those companies brought in Andrew Kahr to see how they could squeeze even more money out of the consumers they were now charging 20% interest.

Andrew looked at the psychology behind America’s emerging lack of financial responsibility in the 1980s and came up with a theory. Andrew felt that the 5% minimum payment was requiring the debtor to properly manage and worry about the amount of debt they took on, but that if the credit card companies lowered that minimum to a mere 2%, the debtor would have a much smaller minimum payment to worry about and would feel free to become relaxed about their debt management.

Not only was Andrew’s theory correct, it resulted in a fringe benefit for the credit card companies. See, at a 5% minimum, it would take you much less than half the time to pay off the debt that it would at a 2% minimum, and on top of it, the people making the 2% minimum still would think they were being financially responsible because they were not missing payments.

Today, the 2% minimum is industry wide and consumers take on a larger amount of debt because their monthly minimum payments are lower, and all the while, it is taking them more than twice as long to pay off their debt, giving the credit card companies more chances at late payment fees and over-limit fees.

Tuesday, February 1, 2005

Truth About Credit Cards: Are You Friend Or Foe?

Some of this may be hard to hear, but believe me, it is important for consumers to know and understand this information. I've explained how the banks became credit card companies and I hope that we can all agree that someone who would borrow a dollar from you at 0.25% interest, then turn around and loan you that same dollar at over 20% interest, is not a friend.

So now, let me ask you if you are a friend or a foe of the credit card companies?

Don’t answer just yet...let me give you some more info first.

55 million Americans pay off their credit card balances down to $0 each and every month. The credit card industry calls those people “Deadbeats”. 90 million Americans do not pay off their credit card balances down to $0 each and every month. The credit card industry calls those people “Revolvers”.

Deadbeats are foes of the credit card industry and Revolvers are friends of the credit card industry. So, now, answer...are you a friend or a foe of the credit card industry?

Deadbeats are foes because the credit card company does not make any monthly interest off of them and does not make any fee income off of them with over-limit fees and late payments fees.

Though credit card companies make a small percentage from the merchants that the Deadbeats purchase from, that is all they ever get from Deadbeats.

Revolvers are wonderful friends of the credit card companies because they are able to make monthly finance charge income that, in turn, goes on top of the credit card balance, compounding to a point at which even the interest can result in over-limit and late fees. Revolvers are much more prone to miss payments or not make minimum payments, generating late payment fee income, again, which also compounds on top of the credit card balances.

So, now, answer...are you a friend or a foe of the credit card industry?

Monday, January 31, 2005

Truth About Credit Cards: Interest Rates

I have always considered myself in-the-know when it comes to credit and pride myself on what my little three-digit number is, but I just learned some very, very interesting things about credit cards that I am anxious to share.

First and foremost, today, we are going to take a look at credit card interest rates and how they became the monsters that they are today.

I don’t know if this stuff is new to all of you, but it was to me. Though it is hard to imagine in today’s world where the average American family has $8,000 worth of credit card debt at average interest rates that tower over 20%, there was once a day when credit card companies were real banks and were regulated like banks.

Let me take you back to the early 1970s for a picture of the credit card industry that is unimaginable today. See, back then, your bank and the bank that issued your credit cards made money from loaning money out at a higher interest rate than it paid on deposits.

Just like today, right? Well, not exactly.

Back then, there were state laws in place called Usury Laws that, in order to protect consumers, capped the interest rates that people could be charged on loans from banks. There was a limit for the rate for a new car loan, a limit for the rate for a used car loan, a limit for the rate for a mortgage, and yes, a limit for the rate for credit card loans.

Though we tend to forget today, that credit card balance is a loan. Credit cards were a small business back then and the credit card powerhouses of today were just banks that offered credit cards as one form of a loan.

So, what in the world happened? Well, in the late 1970s and early 1980s interest rates were skyrocketing. Credit card issuers, like CitiBank, were being forced to pay nearly 20% on its deposits to keep competitive with the market, but the New York State Usury Laws capped credit card interest at 12%.

Do the math and you’ll see that CitiBank was going to run out of money and run itself out of business with high interest rates on deposits and low interest rate caps on loans. With conditions like this, capitalism did what it is supposed to do and created an opportunity.

With Usury Laws capping loan interest rates in all 50 states, what if you were the one state that turned things upside down by eliminating the caps on interest rates, allowing banks to charge higher interest rates on loans?

Bill Janklow was elected governor of South Dakota and immediately asked that question. He, in a matter of mere weeks, pushed through legislation that revoked all Usury Laws in the state of South Dakota. So, long story short, CitiBank moves its credit card division to South Dakota and begins charging a rate higher than the going interest rate being paid on deposits in South Dakota. Shortly thereafter, other banks moved their credit card divisions to South Dakota, and then, seeing South Dakota’s new-found success, a few other states dropped their Usury Laws.

As bad as this was for consumers in these states who were once protected by Usury Laws, the final nail in the coffin on Usury Laws that capped loan interest rates came in the early 1980s with a court decision called the Marquette Decision that allowed all U.S. banks to export the non-capped rates of their home state to all other 50 states, thus, in essence, rendering all the Usury Laws in all the states null and void as long as a bank’s credit card headquarters was in a state without credit card Usury Laws.

So, in essence, following the Marquette Decision, there were no more caps on what banks could charge their customers for loans through credit cards. 

Needless to say, that as interest rates on deposits deflated and came down over the years, the banks never adjusted their credit card loan rates back down and today, while you get a 40-year low of 0.25% on a savings account from a bank, that same bank will charge you over 20% on the credit card you have with them.

With the Usury Laws null and void, it is perfectly legal for the bank to do this. 

The mass of income that this has generated over time as Americans became less and less responsible with their credit and personal finances turned those banks like CitiBank into credit card companies with credit card interest being their main money-maker.

Wednesday, January 26, 2005

How Wal-Mart Pricing Works...

The CEO of Wal-Mart will tell you (and I’ve seen the interviews, folks) that the giant chain does not get discounts from their vendors because they purchase from them in such large volumes.

Though he’s not telling the truth entirely, he’s not lying entirely, either. Here is how the big chain’s pricing edge works.

A local mom and pop tire store will purchase a tire for $18 from Goodyear. Wal-Mart will buy a very very similar tire from Goodyear for $6. Naturally, the final price the consumer pays at Wal-Mart is much lower than the price they will pay at the mom and pop tire store.

First, Goodyear can get away with charging Wal-Mart so much less for the tire because Wal-Mart buys a large volume of tires. Also, large chain stores like Wal-Mart do their own advertising, so Goodyear has absolutely $0 in promotional and marketing costs in order to sell the large number of tires that are purchased by Wal-Mart to be re-sold to the end consumer.

Now, you ask in your 1930s draw, “ain’t there laws a’gain’ it?” Yes, there is, but here is how they work.

The competition pricing laws, most passed during the 1930s, were designed to protect the end consumer from price fixing. The laws state that a company like Goodyear cannot sell the exact same tire at grossly different prices to different customers unless they can justify the cost difference as a saving to their own bottom line.

The lack of promotional and marketing costs are the justification for the price difference and what companies like Goodyear do is add a number or two to their model number or maybe a different notch in the tread pattern and they are now no longer selling the same exact tire to the mom and pops as they are to Wal-Mart.

So, between the “different” tire and the “justification” of the price difference, the mom and pops do not have a leg to stand on.

To seal the deal, all of the 1930s competition laws state that in all cases, the consumer must be the end beneficiary of any intervention, so when the consumer can save 2/3 of their money by buying from the chain, there aren’t many lawmakers out there who are going to want to force the consumer to buy from the mom and pops.

Sunday, October 31, 2004

Remember Where It Started...

As reports are being released and the quality of the intelligence that led us to war in Iraq is coming under fire, it is important for us to remember a few important things.

Most notably, President Bush did not undertake the gathering of intelligence himself, nor did he misinterpret the intelligence. Though we may all be in agreement that the intelligence was bad, it was not the President’s fault that he received bad intelligence.

The President was right to rely on the intelligence provided to him from the CIA, intelligence from the world community, and yes, even intelligence from the UN.

Also, it is important to remember that despite what the media is trying to throw at us everyday, many elements of the intelligence were, in fact, quite true. Also, it is important to remember that the US policy prior to President Bush coming into office was one of containment when it came to Saddam Hussein.

The problem with just holding him at bay was that he was in the midst of beefing up his long-range missile development program and developing long-range missiles with chemical and possibly nuclear warheads. The only thing keeping the Iraqi regime from being nuclear capable was purchasing the material at a time when Pakistan was selling nuclear material left and right.

These were missiles that could have hit Turkey, Israel, Greece, Saudi Arabia and other Mediterranean and Middle Eastern nations. Intelligence on the missile program came from the UN, so this is not a Bush-led conspiracy, folks.

Another key point to remember as people bemoan the quality of intelligence that came from the CIA is that the Clinton administration cut back military and intelligence spending in the years before 9/11.

It was the Clinton administration who continually robbed the CIA of the hands-on intelligence gathering methods of the Cold War that kept us safe. It was the Clinton administration that put us in a position where we were relying on satellite passes instead of boots on the ground.

And lastly, we still cannot ever forget that it was the Clinton administration that sat back in 1993 and in 1997 and in 1998 when U.S. targets at home and abroad were attacked by Al-Qaeda terrorists.

Michael Moore will point out that the Taliban sent an envoy to the U.S. that was welcomed in Texas, even though they were harboring Osama Bin Laden, but he doesn’t mention that the Clinton administration refused time and time again to capture or kill Bin Laden himself when the CIA had him in their sights.

Thursday, October 28, 2004

Constitutional Crisis in 1876

If you think the presidential election of 2000 was ugly, you should have been around for the election of 1876.

Waged against the backdrop of Reconstruction, the race pitted Democrat Samuel J. Tilden, a reform-minded New York governor, against Republican Rutherford B. Hayes, a three-term governor of Ohio.

Amid vote-buying, intimidation, and political skullduggery of the most blatant sort, three states, Florida, Louisiana, and South Carolina, submitted two sets of electoral votes, one for Hayes and one for Tilden.

A constitutional crisis ensued, and Congress appointed a special election commission to sort out the disputed votes.

Then, in a backroom deal, the Republican-controlled commission asked Southern Democrats to award all 19 disputed votes to Hayes, and in return, once president, Hayes would withdraw all federal troops from the South.

The bribe was accepted by the Democrats and Hayes ended up with 185 electoral votes to Tilden’s 184. For the next four years, bitter Democrats called the new president “Rutherfraud” and Tilden “President Tilden.” Tilden called the debacle “the greatest political crime of our history.”

Tuesday, October 19, 2004

Unchecked School Administrators

Well, here we go again with school...

Shiba Pillai-Diaz is a middle school teacher in New Jersey. She decided to decorate her classroom’s bulletin board with an American theme. So, she put up an American flag, a poster of the Declaration of Independence and portraits of several U.S. Presidents. Wanna hear why she had to take the bulletin board down?

There were enough parents and spineless school administrators who listened to those parents, that’s why!

What was their complaint? Well, one of the pictures of the U.S. Presidents was George W. Bush, the current sitting President, and whiny parents said that if this teacher was going to have a picture of George W. Bush up, she should have a picture of John Kerry up too, to be fair.

She was given a choice...put John Kerry up on the bulletin board, or take the whole thing down. So, when we put up pictures of the Presidents of the United States of America, do we now need to include the current Presidential Candidates as well?

According to these parents and this teacher’s bosses, we do. So, is this where we are at in America? Our teachers cannot put up a picture of a sitting President during his re-election without putting up pictures of the people running against him?

Now, hold on a second...understand what you just read? I said “people,” didn’t I? Yes, there is more than one person running against George W. Bush in this election, but there was only an outcry for John Kerry’s picture, not an outcry for pictures of each of the Presidential Candidates. What do we call that, boys and girls? We call that hypocrisy.

Parents claimed it was unfair for the teacher to put up just Bush’s picture and whined for Kerry’s picture. They did not, however, whine for pictures of all of the candidates...just their candidate. Why did they want Kerry up on the bulletin board? They said it was to be fair, but I must call them on the fact that it is just because it’s their candidate, not because they are looking for something to be fair.

Saturday, October 16, 2004

“Damn Right I’m Paranoid!”

At times, I have been accused of being paranoid. Maybe it is because I love to watch documentaries on crime so that I can stay informed on the criminal mind that is constantly working against us, the people who work for a living.

If always keeping in mind that there are dangerous people out there and being wary of placing myself in situations where they can get at me and my loved ones is paranoia, then I welcome being called paranoid.

Did you grow up in a neighborhood where gunfire broke the night silence at least once a week? I did. It may sound like an after-school special, or a sub-plot from Boyz N' The Hood, but by the time I graduated from high school, I’d been to five funerals of murder victims that I had known personally...and I grew up in Orange County, California.

Maybe that’s why I have an understanding that there are people and places in the country that are dangerous. Why, just last Friday, there was a shooting in Newport Beach and the suspect fled down the 73 South, the same toll road Teresa and I use everyday. Did I see the suspect? No, but I did almost get hit by a Newport Beach Patrol Car that passed me on Pacific Park in the bike lane, racing to catch up with the chase without his siren or lights on.

This guy’s sworn duty is to protect me and he almost killed me with his pursuit-induced bad driving, so can you image the capability of doing damage of someone who is intending to hurt me?

Now, I am not endorsing that we all live in fear, and I do not consider how I live living in fear, but it cannot hurt to be cautious of our surroundings and to watch for warning signs.

Last Friday, in Kansas City...why is it that when a meat-packing plant worker has walked into the plant and murdered five people, it seems like everyone saw it coming, but did nothing about it other than to stand around afterwards and say, “I knew it was going to happen.” Were they afraid of being accused of paranoia?

We live in an America where you can be at work and have a co-worker standing in front of you, gun in hand, and literally passing judgement by saying, “You haven’t done anything to me, so you can go,” then moving on to the next co-worker.

You’d better hope you didn’t accidentally spill coffee on this guy yesterday, or have taken too long in the bathroom when he needed to use it, because today is the day that he is going to walk in and end your life for it.

Oh, but I’m paranoid...

Thursday, September 16, 2004

Is Democracy Temporary?

You may recall hearing a quote from Alexander Tyler, a Scottish history professor at The University of Edinburgh, about “The Fall of The Athenian Republic” some 2,000 years prior. It was written about the time our original 13 states adopted their new constitution in the year 1787.

Here’s what he had to say: “A democracy is always temporary in nature; it simply cannot exist as a permanent form of government. A democracy will continue to exist up until the time that voters discover that they can vote themselves generous gifts from the public treasury. From that moment on, the majority always votes for the candidates who promise the most benefits from the public treasury, with the result that every democracy will finally collapse due to loose fiscal policy, (which is) always followed by a dictatorship.”

The average age of the world’s greatest civilizations from the beginning of history, has been about 200 years. During those 200 years, these nations always progressed through the following sequence: From Bondage to spiritual faith; From spiritual faith to great courage; From courage to liberty; From liberty to abundance; From abundance to complacency; From complacency to apathy; From apathy to dependence; From dependence back into bondage.

More recently, Professor Joseph Olson of Hamline University School of Law, St. Paul, Minnesota, points out some interesting facts concerning our 2000 Presidential election:

Population of counties won by:
Gore = 127 million
Bush = 143 million

Square miles of land won by:
Gore = 580,000
Bush = 2,427,000

States Won By
Gore = 19
Bush = 29

Murder rate per 100,000 residents in counties won by:
Gore = 13.2
Bush = 2.1

Professor Olson adds: “In aggregate, the map of the territory Bush won was mostly the land owned by the tax-paying citizens of this great country. Gore’s territory mostly encompassed those citizens living in government-owned tenements and living off government welfare...”

Olson believes the U.S. is now somewhere between the “complacency and “apathy” phase of Professor Tyler’s definition of democracy; with some 40 percent of the nation’s population already having reached the “governmental dependency” phase. It comes as no surprise that the team of Kerry/Edwards is appealing to the same electorate. There’s a lot at stake in this Election Year and apathy is the greatest danger to our freedom.

Saturday, June 19, 2004

Thomas H. Moorer: A Story That Must Be Shared...

Thomas H. Moorer, died in February 2004. I am saddened that I did not know who he was until I read his obituary.

Thomas H. Moorer was most well-known for his appointment to chief of naval operations by Lyndon Johnson in 1967 and for his service on the Joint Chiefs of Staff during the Vietnam War. Moorer’s story is a very fascinating one.

Moorer was a Navy lieutenant pilot stationed at Pearl Harbor on December 7, 1941. He was one of the few pilots who actually got airborne that morning and fought in the air against attacking Japanese fighters.

A year later, while leading a push back against Japanese forces moving towards Australia, Moorer and his crew were shot down by a swarm of nine Japanese fighters. Moorer bounced his plane off the water three times, slowing it and finally making a successful water landing. After being adrift, Moorer and his crew were rescued by a Philippine freighter.

Amazingly, just minutes after they were pulled from the water, the Philippine freighter was attacked by Japanese dive bombers and sunk. Moorer led the ship’s evacuation into two life boats and successfully guided the survivors to a deserted island, where, finally, two days later, Australian fliers saw the large S.O.S. that Moorer and his men had made on the sand from beach debris.

Moorer would go on to become the navy’s youngest rear admiral in history at age 45 in 1958. Moorer would later be appointed to the Joint Chiefs and serve as Chairman from 1972 to 1974. Upon his passing, I felt it only right to tell his amazing story and to thank him for his service.

Tuesday, June 1, 2004

Why Ethics Are In Decline...

There are two reasons that I am writing about business and ethics again today. 

Reason #1: At the end of May, I began receiving emails from Strong Financial, my former investment company that became my former investment company after it’s founder and captain, Dick Strong was caught using time zones and different closing times of international markets to pad his own personal stake in the company. These emails were talking about how exciting it was for Strong Financial customers that Strong Financial was going to be “merged” into Wells Fargo, thus resulting in access to new Wells Fargo investments. I must admit that I had a very difficult time getting excited about this because I knew that the only reason these Wells Fargo investments were being made available to me was because Dick Strong acted in an unethical manner, was caught, and forced out of his leadership positions, resulting in the fail of Strong Financial and the necessity for it to be picked up by Wells Fargo in order to survive. Could you imagine spending your life building a company, then losing it just because you got a little greedy? This time-zone play was wrong and Dick Strong knew that it was wrong, and now his life’s work is going to end up as part of a division of Wells Fargo.

Reason #2: Teresa was at traffic school this past Saturday and re-told to me a story that the class’s instructor told her. When this instructor was a young girl, her family was involved in a car accident while on a road trip. The evening of the accident, the instructor and her sister found themselves in a strange town with nowhere to stay the night while their parents were in the hospital being treated for their injuries. The instructor’s mother called for a priest and the priest found a family for the girls to spend the night with that lived in the same town that the hospital was in. As the instructor was telling the story to Teresa’s traffic school class, she commented on how things were different back then and how people could be trusted.

We all know that things were different back then, but then this led me to ponder the question of why we have accepted this decline in ethics over time.

There is no question that, on the whole, American society grows more and more unethical every year. American business can do little but follow that trend because American business is made up of the same individuals that make up American society.

Ethics do not decline overnight, so there is not a clear-cut morning where we wake up and things are suddenly unethical, but even though this slide of ethics has occurred over decades, I cannot help but ponder why there are so many people out there in the business world that tolerate loose ethics, or a lack of ethics altogether, from the people they do business with and the people that they employ.

Why does an 18 year-old kid in the work place today think it is perfectly all right to sit in the company bathroom and text message his friends while on the clock? Is it technology’s fault? Is it how children are raised now as opposed to then?

It may be part of the reason, but what I am coming to believe is that the largest portion of blame for this slide in ethics lies with people out there in the business world who tolerate it.

Ethics thrive when unethical behavior is not tolerated, therefore, naturally, ethics decline when unethical behavior is tolerated. The text messaging kid’s managers know what he is doing, but they continue to let it happen. If the company’s owner knew what the kid was doing, he would be fired, but why do the managers tolerate this unethical behavior? Their tolerance of it not only allows his unethical behavior to continue, but contributes to the rise of unethical behavior from others at the company as well.

So, what can we as business owners and professionals do to ensure that ethics stop declining? Never tolerate unethical behavior from those we do business with and those that work for us.

Monday, May 24, 2004

To Spend Your Days In Castles...



There is not a single day that goes by that I am not thankful for the job I have, running and growing my own business by helping other business owners run and grow their companies. I truly have a dream job.

That being said, it is very rare for me to read about someone who is doing a job that results in a bit of a smile and just a little bit of envy or wonderment.

In a recent issue of Kiplinger’s Personal Finance a quote caught my eye. “I don’t do very much other than write about, talk about and drink Scotch.” Believe it or not, there is a Scotsman who actually makes his living doing this. His name is Charles MacLean, a 52 year-old native of Scotland who went to law school, but is today the foremost writer and critic of whiskey in the world.

Charles MacLean knows the Latin name for all of the different trees that aging barrels are made out of and can even quote just about every line that has ever been written about whiskey in famous literature the world over.

To MacLean, a whiskey as old as him is still young compared to the century-old tastes that he is used to. A new whiskey drinker might think Glenfiddich goes down a little rough, but MacLean has been known to call Glenfiddich “sort of girly.”

Respected, envied and sought-after top whiskey critic...if that’s not living, then I don’t know what is...

Monday, May 10, 2004

Las Vegas Casino Security

If you’ve ever stepped foot into a Las Vegas casino, let alone had the opportunity to meet some of the security personnel, you know that a Las Vegas casino is an “expert” when it comes to security.

The average start-up cost for casino security is $56.5 million dollars. Las Vegas casino security is at such a level of expertise that the Department of Homeland Security is currently looking to Las Vegas casinos to help them in keeping America safe through training DHS officers on security.

We all know that security is pretty tight at a Las Vegas casino, but there are some interesting things that I just learned.

If a suspicious character is picked up in the lobby or gaming area of one casino in Las Vegas, his image and profile is sent to virtually every other casino in town to alert security personnel.

In many casinos, there are little cameras in the table, right underneath the dealer, watching their every move.

Bell captains are checking all luggage that is checked at the casino to ensure that the guest who left the bags is staying in the hotel and remains registered at the hotel.

When you use your key card to enter your room, IT and camera equipment is logging when you entered your room and recording video of the hallway to create a record of who is coming in and out of your room when a key card is used.

Cameras in the hallways are fitted with special software that send an alert to security staff if any large objects are brought in or moved out.

There are video cameras rolling and recording license plates at the valet and in driveways, recording numbers into a database.

Try not to be too paranoid next time you're at a Las Vegas casino, but believe me, they are watching your every move...

Saturday, May 8, 2004

Move Over Nevada, Here Comes California and Lee Baca...

As you may recall, a few years back, Californians voted to allow California’s Native American tribes to use gambling in order to pull their people out of poverty.

I will be the first to admit that usually gambling and the theory behind it generating revenue sounds wonderful at first, but then later leads to an array of negative social impacts.

I think, however, that for the most part, legalized gambling on California’s reservations has had a positive impact. Today, however, I’m not bringing up legalized gambling for Native Americans because of the moral issues. The side-effect of legalized gambling in California that I am talking about is the side-effect of politician after politician then using legalized gambling as a solve-all for the entire society’s economic problems.

We voted to give gambling to the Native American tribes because they were impoverished. We obviously felt bad for this entire sub-group of Americans because other than the land we took from the Spanish, bought from the French or the Russians (of course, after those folks took it from the Native Americans), our government directly took all of the land that makes up the U.S. from this group of people’s ancestors.

I, myself, am descended from a line of the Blackfoot people who had their land taken away. So, I think Californians did a good thing by giving the Native American tribes a way out of poverty.

For the most part, this has worked and has had a positive impact.

Now that it has worked, though, the California politicians, like LA County Sheriff Lee Baca, want their share of the money. Is Lee Baca and his cohorts blaming Gray Davis for the financial state of California’s Sheriff Departments? No, of course not, they are blaming it on the successful Native American gambling tribes because they are not paying taxes.

These people do not pay taxes because they are considered to be a sovereign nation within the borders of the U.S. This is due to the treaties that the U.S. Government made with their forefathers.

Not like it has never been done before, but Lee Baca wants us to tear up that treaty and get these Native American tribes paying 25% of their gambling revenue to the State of California.

You may soon see folks outside your grocery store with petitions trying to get this on the ballot. You may even receive a petition in the mail like I did with a letter from Lee Baca explaining how these Native Americans and their lack of paying taxes are going to contribute to the death of California’s Sheriff Deputies and result in tax increases for all hard-working Californians.

Nowhere in this letter does Baca address the financial debacle of Davis and his cohorts, but he is sure ready to blame the state’s money problems on people who are not required by law to pay taxes, and a 25% tax at that.

Now, are you ready for an even better one? This petition that Lee Baca is supporting and asking you to sign is going to also increase state revenue by adding 30,000 slot machines to the already legal card clubs and race tracks in California.

If this one passes, how far are we from completely legalizing gambling in the state of California? Well, we would sure be a hell of a lot closer than we were five years ago.

Baca claims to be worried about the number of Deputies that he is going to have to cut from patrols, but how many more criminals are we inviting to our state by further legalizing gambling?

Please do all of California a favor and do not sign this petition. It is going to bring another 30,000 slot machines to California and not to reservation casinos, but to neighborhoods where people live and are raising their children.

Lee Baca and his cohorts say that the Native American tribes owe Californians because we have “given them” a monopoly on gambling. Hey, not too bad...they got gambling and we got to destroy their entire civilization because it fit our national interest best and got to steal an entire nation’s worth of land from their great-grandparents so the government could turn around and sell it to us at $50,000 an acre.

Our government destroyed their way of life, so the least they can do is pay us 25% of their gambling earnings, right?

Wednesday, April 14, 2004

Did They Just Tell Me "No"?

Why do you hire an expert?

Well, it is because of the expertise that they have that you do not.

So, what do you do when you don’t agree with what the expert you have hired has recommended?

Take a minute to pause and think back to what Edmund Burke once said. “Your representative owes you, not his industry only, but his judgment, and he betrays instead of serving you if he sacrifices it to your opinion.”

That’s a mouthful, but read it a couple of times. What it is saying is that the expert you hired has a duty to tell you “no” when that expert knows that his opinion is correct and yours is not.

The expert that you hired is not trying to push you around, not trying to get you going, not trying to do anything but to serve you in the capacity in which you hired them to serve you.

The expert is speaking from experiences that you do not have...the lack of experience which is the very reason that you hired that expert.

So don’t get upset when you are told “no” by your expert, but instead, take the time to understand where the “no” is coming from...the experience and expertise of the expert.

Sunday, April 4, 2004

Giving Thanks When It’s Due...

I always try to remember to give credit where credit is due and I just ran across an article that made me feel the need to sound off with some thanks.

The new mayor of Hartford, Connecticut is a guy named Eddie Perez. Growing up in the bad part of Hartford with his single mom and eight siblings, Mayor Perez was once known on the streets as “The Professor” and ran with a gang he co-founded with some other young male family members.

Perez gives credit to getting involved in the community as to the reason that he turned his life around and started doing some good.

I grew up in the bad part of town and I grew up around guys just like Eddie Perez. One of the things that Perez commented on in an interview was that as he learns about the kids he grew up with, he finds that about 90% of them died from drugs or a life of crime, ended up in jail, or have no measure of success in their life whatsoever.

Hearing that 90% figure and seeing what Eddie Perez did with his life led me to think back on the loving family that I had around me and the wonderful friends that I made that not only accepted the kid from the poor side of town as their friend, but those friends and their families that, without even knowing it, showed me that there was a better life for me out there than the one my fellow neighborhood kids were choosing.

It was, in fact, for me, my family and friends and their belief in me that showed me the way. I must thank you all, my friends, and I must thank my family for this wonderful gift of a better life...Each moment spent with you and each lesson learned was a stroke on a canvas that would materialize into my American dream...

Sunday, February 22, 2004

America Back On The Moon?

It almost seems trivial to be discussing space exploration at this point in American history, but I guess I must agree that we must keep on reaching for the America of tomorrow.

How else are we going to one day unite the world under the People’s Democratic Republic of the United States of the World? How many stars are on that flag?

I’m OK at looking towards space again as long as enough government is still working to keep us safe from terrorism before we are forced to divert those resources into figuring out how to defend ourselves from the subterranean Martians that we are going to piss off one day by landing on their planet.

First and foremost, despite the tragedies of 1986 and 2003, a push back to the moon, then on to Mars will most-likely result in the retiring of our space shuttles. As someone who grew up and aged with them, I will be sad to see the shuttles go, but we all know that they have outlived their mission.

The shuttles represent so much of the America that I grew up in...the America that finally defeated the Soviets and won the Cold War. As we bid farewell to our old work-horses, we will then need to decide if we launch our next round of moon missions direct from Earth or from the International Space Station. Will we see a new shuttle-like craft for transporting people and cargo to the space station? Will we see a new generation of Saturn 5-style rockets, or will we see both?

Either way, the best experts agree that for the sheer sake of technological advancements and the continually falling cost of that technology, man will be back on the moon within 15 years.

They say we will build a moon colony this time around and will have the technology for permanent residence on the moon. Yet another pristine, virtually untouched planet for us to litter with empty potato chip bags!

Once we have established our moon base, it will be time then to look to Mars, which these same experts say man will step foot on in about 25 to 30 years. I truly would love to see man on Mars before the end of my lifetime, but I must admit that I wonder how it will fit into our ever-changing lives here on Earth and which of man’s weaknesses and political and ethical quandaries will follow us up into the stars...who am I kidding? We all know that it will be all of them.

So, here is to empty Doritos bags littering the Martian countryside because, at least, as William Burrows pointed out in the WSJ, we will have spare humans on other worlds so that humans will survive when we finally destroy the Earth.

So, now that we have the pipe dream in place and can rest assured that we will not need to divvy up the surface of the moon with the evil Soviet empire this time around, how in the world are we going to pay for all of this? Well, that’s what they said before we went to the moon the first time and we managed to pay that bill off.

We’ll just have to sit back, keep paying our taxes, and see what happens.

Wednesday, February 18, 2004

Saving At Its Worst...

At this point in the economic game, any American who actually manages to save some money should be praised, but there’s a right way and a wrong way to do it.

A Pennsylvania man that was not named by The Week Magazine, most likely so he wouldn’t be bombarded with calls from financial planners, recently walked into a bank with 37 4 1/2 gallon buckets filled with pennies he had accumulated over 40 years.

The pennies totaled $10,060. Putting $10K away over 40 years is not extraordinary, but with more Americans not saving anything at all, it’s not too bad.

My problem, however, is that if this guy had started putting the $251.50 he was averaging per year in pennies into an investment that returned even 5% per year, he’d have $20,252 instead of $10,060, even after paying taxes.

Putting these pennies in buckets instead of investing them was a monumental mistake.

“Some people don’t think pennies add up to anything,” this man’s wife was quoted as saying.

I’d love to have seen the look on her proud face when she found out that an annual trip to the bank with these pennies could have doubled their money.

Wednesday, January 21, 2004

What Is Insider Trading?

Sure it looks fun in the movies and it is basically what started this whole Martha Stewart mess, but how many of us understand insider trading?

Well, there are a good deal of gray areas when it comes to the insider trading laws, much like how traffic laws are open to interpretation but can still land you in jail based on how they are interpreted.

Insider trading laws were enacted in a five-year period following the 1929 crash to combat some common abuses of the era.

Basically, it is illegal for you buy or sell shares of a company based on information that you receive from an officer or key employee of that company.

If this individual tells you, or in some other way, provides information to you that they believe will, or is commonly known to, effect share price and you then go and buy or sell shares in that company, you have then committed a crime.

Here’s the kicker. If the person telling you this information is not an employee of that company nor discloses to you that they heard this information from an employee of the company, you can buy and sell all that you want to with this information, completely legally.

If you are walking down the street and find a memo that says Microsoft is going to stop selling software and develop a new line of oven mitts, you can legally act on that information. More so, if you break into Bill Gates’s house and see this memo on his desk, you can be prosecuted for breaking into his house, but you can buy, buy, buy and sell, sell, sell, fully legally with the information that you saw while you were illegally in his home.

But, if you hear it from a Microsoft employee and you act on it before it becomes public knowledge, you can end up in jail for insider trading.

Saturday, January 3, 2004

Back In 1904...

Back in 1904...

...the average life expectancy in the U.S. was 47 years.
...only 14% of U.S. homes had a bathtub.
...only 8% of U.S. homes had a telephone.
...a 3-minute call from Denver to New York City cost $11.
...there were only 8,000 cars in the U.S., and only 144 miles of paved roads.
...the maximum speed limit in most cities was 10 miles per hour.
...Alabama, Mississippi, Iowa, and Tennessee were each more heavily populated than California.
...California was only the 21st most populous state with a mere 1.4 million residents.
...the tallest structure in the world was the Eiffel Tower.
...the average wage in the U.S. was 22 cents an hour.
...the average U.S. worker made between $200 and $400 per year.
...a competent accountant could expect to earn $2,000 per year, a dentist $2,500 per year, a veterinarian between $1,500 and $4,000 per year, and a mechanical engineer about $5,000 per year.
...more than 95% of all births in the U.S. took place at home.
...90% of all U.S. physicians had no college education. Instead, they attended medical schools, many of which were condemned in the press and by the government as "substandard".
...sugar cost four cents a pound.
...eggs were fourteen cents a dozen.
...coffee was fifteen cents a pound.
...most women only washed their hair once a month, and used borax or egg yolks for shampoo.
...Canada passed a law prohibiting poor people from entering the country for any reason.
...the five leading causes of death in the U.S. were: 1. Pneumonia and influenza, 2. Tuberculosis, 3. Diarrhea, 4. Heart disease, 5. Stroke.
...the American flag had 45 stars.
...Arizona, Oklahoma, New Mexico, Hawaii, and Alaska hadn’t been admitted to the Union yet.
...the population of Las Vegas, Nevada, was 30.
...crossword puzzles, canned beer, and iced tea hadn’t been invented yet.
...there was no Mother’s Day or Father’s Day.
...20% of U.S. adults couldn’t read or write.
...only 6% of all Americans had graduated high school.
...marijuana, heroin, and morphine were all available over the counter at corner drugstores. According to one pharmacist, "Heroin clears the complexion, gives buoyancy to the mind, regulates the stomach and bowels, and is, in fact, a perfect guardian of health."
...18% of households in the U.S had at least one full-time servant or domestic.
...there were only about 230 reported murders in the entire U.S.
...letters could take months to travel the world. This information came to me in an "electronic" mail, "copied and pasted" by me into a "software program" on a "computer" and delivered to you via the World Wide Web that involves no paper, writing, or teamsters (who drove horses in 1904), in just a couple of seconds...try to imagine what it may be like in another 100 years...

Friday, October 3, 2003

Some Horrid Hiring Stories...

Let’s face it...good people are hard to find. It is important for us to make sure that our hiring processes are not costing us extremely talented and dedicated personnel.

Whether we conduct the interviews ourselves, or delegate that responsibility to one of our managers, I think it is important for all of us to continually monitor our hiring practices to ensure quality. Let me share with you some of the situations that I have recently heard of prospective employees enduring.

First, be sure that the person doing the hiring knows the ins and outs of the company’s policies and procedures. Imagine that you go on an interview, let the person doing the hiring know that your main focus for taking the job is not necessarily the pay rate, but the hours and the health benefits offered by the company. Later, after accepting the job, you come to find out that your training is during hours you said you would be unavailable and the health insurance benefits that you were told started in two months, actually do not start for six months.

How many times have we all been on job interviews where we were told that a decision would be made by the end of the day and that if we did not hear from the person doing the hiring by the end of that day, we could assume that we did not get the job? I had my share of interviews back in the day and folks back then got back to you right away, but what I am hearing is that now-a-days, prospective employers are telling prospective employees this, not getting back to them at the end of the day, taking a few days to consider applicants without contacting them, then calling to offer jobs two to three days later.

Naturally, a prospective employee has other interviews and in each case, the prospective employee had taken another job by the time the person who told them to assume they did not get the job without a call by the end of the day called them back. In each case, the prospective employer lost the candidate that they felt was most qualified, simply because they did not follow through.

Keep in mind that even if you have not made a decision, if you have told prospective employees to assume they did not get the job if they do not hear from you by the end of the day, you should call and let them know you are still considering the candidates. Why would they do anything other than assume they did not get the job if they have not heard from you? All we are talking about here is professional courtesy. Make the calls in your last hour at the office, or on the way home, but do not leave people hanging...that’s just rude and translates into bad business.

Lastly, though it is important to take the time necessary to consider candidates for a position, we must also consider and understand that in many cases, the candidates are interviewing with other companies so though decisions should be thorough, we must take care not to drag out the interview process too long.

For example, one prospective employee went on a job interview on August 12th and was told that the employer was interested in hiring her, but that a second interview was required. Then, there is no word from the prospective employer until two weeks later, when on August 26th, the prospective employee is asked to come in for a second interview on August 28th, a full 16 days after the first interview. Naturally, the prospective employee had already been hired by someone else, again, a loss to the employer.